UK Mainland Delivery OptionsThere are 3 delivery options on orders.
Royal Mail Recorded signed for DeliveryThe charge for this service is £2.70. This service is sent via Royal Mail Recorded Delivery Signed for. Please allow 2 - 5 days for despatch.
Royal Mail Signed for delivery service allows full tracking of your shipment from dispatch until delivered and signed for by you and we will always require a signature on arrival. Our charges to you cover all postage packing and insurance up to the value of the goods you are buying.
These details are for UK mainland only.
Overseas OrdersWe not currently accepting overseas orders.
How can I pay for goods and services over the web?We accept Visa, Visa Delta, MasterCard, Maestro (Switch), Visa Electron, Solo and American Express accept Visa Electron or Solo for purchases on this site. Like any other shop we require full payment for all purchase and transport costs before goods can be released.
Paying by ChequeWe accept company and personal cheques. If you wish to pay by cheque, this will need to be cleared before we dispatch the goods. This usually takes a minimum of three working days. Please do not send cash or postal orders for mail order purchases. There is a £2.00 handling charge for all orders processed via cheque and please add this to cost of your order.
cheques should be sent to:
Product VariationsBecause of the popularity of our product, we cannot guarantee that all selections are immediately available. We will let you know if any of the items you have ordered are not in stock and if appropriate will recommend an alternative. This does not affect your statutory rights.
Returns policyWe operate a returns policy, but we do request that wherever possible all orders are returned to us within 14 days of receipt if deemed unsuitable. It is your responsibility to return items to us; we recommend recorded delivery or Royal Mail special delivery. We cannot be held responsible for loss or damage to goods whilst they are being returned.
Refunds will be made to the card that was used in the original purchase or a cheque made payable to the cardholder if the card is no longer valid. In the case of cheque payment a cheque will be issued payable to the original customer. You must follow our instructions for returning goods (see below).
Instructions for Returning GoodsInclude the delivery note or a copy of your email invoice with the goods. Please send the goods in appropriate packaging.
If you have any questions or need any clarification on any of the above please donot hesitate to contact us.
You may view our terms and conditions of sale
Copyright InformationThis site and the images on it are copyright to HydraCoach.co.uk and our suppliers and licence holders. All rights are reserved. Any links to this site should be requested in writing to us. firstname.lastname@example.org
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